Where to Begin When You Need Help
Navigating housing resources can feel overwhelming, especially when you are already stressed about housing difficulties. This guide is designed to help you find a clear starting point, regardless of your specific situation.
Start Here: 2-1-1
The first call you should make is 2-1-1. This free service connects you with local resources including housing assistance, food, utilities, and other support services. Operators are available 24/7 and can help identify which programs you may qualify for.
Call or text 2-1-1, or visit nc211.org
Understanding the Resource Landscape
Housing resources in the Raleigh area fall into several categories:
- Rental assistance — Programs that help pay rent or prevent eviction
- Affordable housing — Subsidized housing options and housing choice vouchers
- Utility assistance — Help with heating, cooling, and other utility costs
- Counseling and advice — Free or low-cost guidance on housing options
- Legal aid — Legal assistance for tenant rights and eviction prevention
- Emergency shelter — Temporary housing for those experiencing homelessness