Understanding the causes of conflict and poor outcomes in contractor relationships
Most contractor problems stem from a small number of root causes. Understanding these helps homeowners prevent issues before they start.
When a contractor's skills, experience, or business practices do not match the project's requirements, problems are likely. Matching contractors to projects matters.
When either party has unrealistic expectations about price, timeline, or outcomes, disappointment follows. Clear communication of expectations prevents this.
Without clear written agreements, disputes arise over what was promised, what was included, and what it should cost. Documentation protects both parties.